005 |
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010 |
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|dNT6600元|bDVD
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100 |
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|a20080303d2005 m y0engy09 b
|
101 |
0
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|aeng
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102 |
|
|aus
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105 |
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|aak z 000yy
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115 |
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|ac202baizxbx bgxxb
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200 |
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|aWould you do business with you?|d掌握顧客與市場要領|ehow to get, keep, & wow customers in a highly competitive marketplace|fJane Handly
|
204 |
0
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|aVideorecording
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210 |
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|a[Waterford, Mich.]|cSeminars on DVD|dc2005
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215 |
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|a1 videodisc (78 min.)|csd., col.|d4 3/4 in.
|
300 |
|
|a中文譯名:掌握顧客與市場要領
|
300 |
|
|aMP3 audio version included on DVD.
|
300 |
|
|aAt head of title: Jane Handly
|
300 |
|
|a教育部獎勵大學教學卓越計畫經費(96年)
|
517 |
1
|
|a掌握顧客與市場要領|zchi
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517 |
1
|
|aHow to get, keep, & wow customers in a highly competitive marketplace|zeng
|
606 |
|
|aCustomer services|a關鍵素養
|
606 |
|
|aCustomer satisfaction
|
700 |
1
|
|aHandly|bJane
|
805 |
|
|c322309|d658.812 H236|aKPI|bKPI|sVDR|pEDVD|r660000|n卓越計畫視聽資料
|
806 |
|
|bbb
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