005 |
|
20101211144121.0 |
010 |
0
|
|dNT5100元|bDVD
|
100 |
|
|a
|
200 |
1
|
|aCustomer focus|d企業管理:全球企業系列-消費者需求
|
204 |
0
|
|avideorecording
|
210 |
|
|aPrinceton, NJ|cFilms for the Humanities & Sciences|dc2004
|
215 |
0
|
|a1 videodisc (29 min.)|csd., col.|d4 3/4 in.
|
225 |
1
|
|aGlobal business|inew ways to improve the bottom line
|
606 |
|
|aCustomer relations
|
606 |
|
|aCustomer services
|
712 |
02
|
|aFilms for the Humanities & Sciences (Firm)
|
805 |
|
|c288261|d658.049 G562:3|aKPI|bKPI|sVDR|pEDVD|kV.4|r510000
|
806 |
|
|bbb
|